Handling Upset Customer, Raising My Prices, and More! (EP1)

Answering your business questions! Here’s the list we go through:

1. Did you open a bank account and keep receipts for everything you bought?
2. How did you accept credit cards
3. I want to raise my prices but if I’m already giving it my 1000% how can I justify raising my prices?
4. A customers not paying on time. How do you deal with them when you are starting out? I don’t want to loose customers but this particular customer takes significantly to long to pay for her services
5. I am currently in the middle of a situation with a customer, where he drove his vehicle to my business to get it detailed. He lives 45 minutes away. I detailed it, and he picks it up the next day, and once he gets home, he sends me a few text messages saying "hey I found a few spots that you missed, can you do something about it?" And he sent me pictures of the couple spots. I don't know what to do. Do I drive out to his place and clean the few missed spots? Do I give him a partial refund? Or do I ask him to come all the way back here?
6. I have a buddy of mine that wants to start a detailing business together. How should we split the money? I have more experience and tools and he’s willing to put in money
7. Do you ever have people watch you when your working? I had a guy watch me for 2 hours! 

Start your car detailing business:

DISCLOSURE: Some of the links are affiliate links. The prices never change for you, I just get a small commission if you make a purchase.

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// R E S O U R C E S:

📘 Download the 9-services you can offer in your detailing business:

⭕ List of all the tools/products I use:

💥 Follow the exact system I used to get my website on the first page of Google (SEO):

✅ Join the Detailing Business Growth Facebook Group: 

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// F O L L O W:
📷 Instagram: @detailgroove (

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Answering your detailing business questions!

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