Relating to people, whether they’re your customers or just friends is key part of being able to connect with them.
It takes a great deal of humanity to be able to relate to somebody and not everyone is up to the task.
Customer care has to be for customer satisfaction and for that you have to know how to connect with your customers.
You can solve many problems by being able to relate to people. One way to sharpen your skill of relatability is to start keeping an open mind when communication with people and concentrate on the similarities rather the differences.
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